Frequently Asked Questions

You bet! All of our cookies and ready to eat cookie dough is made from scratch right here at our Cary location. 

YES! Come visit us in person to sample all of our current cookie dough, scoop ice cream, and soft serve flavors

Our soft serve IS real ice cream since we use a 10% butter fat mix that provides the full and rich flavor you come to expect from great soft serve! Most soft serve sold is 3 to 6% butter fat which classifies as "reduced-fat" under FDA guidelines.  Scoop ice cream found in tubs ranges from 12-14% butter fat and between 16-20% butter fat for premium ice cream.

This is what makes our Warm Cookie & Ice Cream sandwiches, Milkshakes, and Frozen Blends so amazing.

Our gourmet edible cookie dough is made with absolutely no eggs or egg substitutes and always with heat treated flour so there is zero risk of harmful bacteria.  

Not this Cookie Dough! What makes our dough both delicious and safe is also the reason you cannot bake it. As we don’t use eggs or chemical leavening agents, baking our dough would not turn out very good! Why bake it when you can eat it with a spoon or Mix IT! with ice cream!

Absolutely Not! All of our dough is made without the use of chemical leavening agents or artificial preservatives and dyes. 

We recommend you refrigerate our dough to preserve quality and consume within 4 weeks of purchase although it can last up to 3 months refrigerated and up to a year frozen. 

Most of our flavors are nut free however we do manufacture our dough on the same equipment that also processes peanuts and tree nuts. We do thoroughly wash shared equipment but cannot guarantee the possibility of cross contamination. Those with peanut or tree nut allergies should consume our dough at their own discretion and we do not assume any liability for adverse reactions to our cookie dough. 

Due to the perishable nature of cookies, cookie dough, and ice cream, Mixed cannot accept returns or exchanges. We are not responsible for theft or damage to packages left outdoors resulting from a delivery where no one is able to receive the delivery. All ice cream items are stored in our freezer until collected by a 3rd party delivery courier.  Mixed cannot be held responsible for items that melt during travel.